Tag Archives: Investor-Owned Utility

If we cash a check marked “payment in full” can we still collect the balance on the account?

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May we send utility bills on a postcard?

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How long are we obligated to defer payments for ill customers?

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Can we collect voluntary contributions with utility payments?

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How long do we have to back bill a customer who was undercharged?

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Are water systems allowed to refuse cash for payment of water bills?

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Should police officers’ addresses be excluded from membership lists?

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May we disconnect service for a member that has filed for bankruptcy?

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Is it legal to have a mandatory retirement policy?

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What are the rules regarding raising reconnection fees?

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