Tag Archives: Investor-Owned Utility
If we cash a check marked “payment in full” can we still collect the balance on the account?
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May we send utility bills on a postcard?
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How long are we obligated to defer payments for ill customers?
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Can we collect voluntary contributions with utility payments?
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How long do we have to back bill a customer who was undercharged?
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Are water systems allowed to refuse cash for payment of water bills?
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Should police officers’ addresses be excluded from membership lists?
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May we disconnect service for a member that has filed for bankruptcy?
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Is it legal to have a mandatory retirement policy?
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What are the rules regarding raising reconnection fees?
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