Tag Archives: Billing
May we send utility bills on a postcard?
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May we collect donations for the volunteer fire department on utility bills?
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How long are we obligated to defer payments for ill customers?
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Can we collect voluntary contributions with utility payments?
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How long do we have to back bill a customer who was undercharged?
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How do we amend our tariff to require all bills go to property owners and not renters?
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Are water systems allowed to refuse cash for payment of water bills?
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Are we allowed to send postcard utility bills?
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May we charge a late fee to a governmental customer?
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A customer wants to round his bill up and have us make a contribution to the local volunteer fire department with the balance. How do we handle this request?
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